Free shipping above $129

FAQ

We’ve gathered the answers to your most common questions. We're here to help.

Shipping & Returns

Do you offer free shipping?

Yes, we provide free shipping on orders over $129 before taxes.

What are your return policies?

Unopened items: Return within 90 days for a full refund.
Opened but unused items: Return within 30 days.

How do I initiate a return?

Contact our customer service with your order details. We'll guide you through the process.

Can I track my shipment?

Yes, once your order ships, you'll receive a tracking number via email.

Orders

Are your prices listed in CAD or USD?

All prices on our website are listed in Canadian Dollars (CAD).

Can I modify or cancel my order after placing it?

If your order hasn't shipped yet, contact us as soon as possible to make changes or cancel.

Can I view my order history?

Yes, by logging into your account on our website.

How do I apply a promo code?

Enter your promo code at checkout in the designated field.

Products

Do you offer product warranties?

Yes, products come with warranties as provided by the manufacturer.

Can I get assistance in choosing the right product?

Absolutely! Contact our customer service for personalized recommendations.

What if a product is out of stock?

You can sign up for notifications to be alerted when the product is back in stock, directly on the product page.

Still have questions?

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