Warranty

At GSM Depot, we’re committed to offering only brand new quality tools and home products at great value. As a trusted retailer, we carefully select every item we carry but please note that warranty coverage is provided directly by the manufacturer.

Manufacturer Warranty Coverage

Most products sold on GSM Depot come with a manufacturer’s warranty, which typically covers:

• Manufacturer defects

• Faulty workmanship

• Non-functional parts under normal use

Warranty terms and duration vary depending on the brand and product. Specific warranty details can usually be found in the product packaging or on the manufacturer’s website.

Who Handles the Warranty?

As the retailer, GSM Depot does not process or approve warranty claims directly. All warranty services, including repairs, replacements, or evaluations are managed by the product's manufacturer.

For online orders, customers will need to contact the manufacturer directly to initiate a warranty claim. We’re happy to assist you in finding the correct contact information or documentation to support your claim.

How to Start a Warranty Claim

1. Locate the manufacturer’s contact details, often included with the product or available on their official website.

2. Prepare your proof of purchase (order confirmation or receipt from GSM Depot).

3. Contact the manufacturer and follow their warranty claim process.

If you're not sure how to reach the manufacturer, our support team can point you in the right direction.

Need Help? We're Here for You

Although GSM Depot does not approve warranty claims, we’re committed to helping our customers through the process. If you need help locating warranty details or connecting with the right support channel, contact us anytime.

Email: support@gsmdepot.com
Phone: 1-800-476-4763 (Mon–Fri, 9AM – 5PM EST)